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Partner Charity Staff Contacts

We have many questions from our Partner Charities on a daily basis. To save time, here are the staff connections at Second Harvest who can answer your questions.

Second Harvest Main Telephone Line: (440) 960-2265


Program and Member Services Manager: 

Samantha Flores 

(440) 960-2265 ext.305 /     

  • Managing Child Nutrition Programs: Backpack & Kids Cafe Programs
  • Coordinating the Farmer’s Markets
  • Coordinating Mobile Pantry Programs
  • Providing educational training
  • Applications for New Partner Charities
  • Anti-Hunger Advocacy
  • Emergency Situations / Disaster Relief

Member Compliance Coordinator:

Sarah Horan

(440) 960-2265 ext.314 /     

  • Monitor Visits for All Programs
  • Civil Rights Training / Assistance
  • Food Safety Training / Assistance
  • Compliance Training / Assistance 
  • Orientation 
  • New program staff / Update contact information 

Program & Education Coordinator:

Brittney Hopkins

(440) 960-2265 ext.313 /

  • Commodity Supplemental Food Program (Senior Box)
  • PantryTrak Training
  • Eduational Programming

Business Services Manager:

Tami Kluding

(440) 960-2265 ext.308 /

  • Account Balances
  • Payment Arrangements
  • Grant Availability, Balance, and Status
  • Program on Hold for Account Balance
  • Invoice Inquires

Customer Service Coordinator:

Dawn Kinsley   

(440) 960-2265 ext.322 /

  • Orders
  • Deliveries (Time & Location)
  • Product Availability
  • Appointments to pick up orders
  • Scheduling (Changes and Confirmations)