Requirements

• VEHICLE LOADING WITH FORKLIFT: For staff to load your vehicle with our forklift you are required to display your vehicle sticker on the lower left back bumper.
• PERISHABLE FOODS: Insulated blankets are required in order to maintain food safety when transporting frozen and refrigerated items.
• COVERING PRODUCT: All open-bed vehicles (trucks, trailers, etc..) must cover food for transport with a tarp (or) similar. All loads must be secured per Ohio state law.

We must ensure the safe transport of food and will not release product without food being properly covered by an insulated blanket and proper covering.

Agency Express: Online Ordering for Partners

Ordering Quick Reference Sheet.pdf for Ordering Extras in Agency Express

Agency Express Training Power Point for training partners

Click here to watch the Agency Express training video!

Click here to take your Agency Express training QUIZ

Click here to login to Agency Express

Perishable products (retail store produce; bread / baked goods; and assorted cooler & freezer product) do not appear in Agency Express. Use the Ordering quick reference sheet to add requests to the comments section in your order. Perishable items can be ordered with your regular order and will be added on the day of your pick up/delivery if available.

Afternoon appointments are available to pick up perishable products only. Appointments may be made up to 24 hours in advance or for the same day, if available. Call for information.

Agency Express is the truest reflection of items available for partners. Orders are processed in the order received and not accepted more than seven working days before the scheduled pick-up or delivery. All orders must be placed through Agency Express.

Questions? Having trouble? Call 440-960-2265, ext 322